Customer’s voice

Tin Au , Fanny Lee

Flower garden, Fukuoka

Photography FEEL

From Hong Kong Hong Kong
Location Fukuoka
Studio Photography FEEL
Genre Pre Wedding
Shooting date 13th July 2017
 
Comment
Teppei san & Ted san
 
We are writing to express our huge thanks for your work done in respect of our pre wedding photo taking in Fukuoka.
 
Your coordination and assistance had enabled us to enjoy a memorable pre wedding photo taking experience.
 
In particular, you had before trip e-mailed us with helpful information, including simple language and travel l=tips as well as guidance on local transport, with the help of which we could easily arrived at the studio on the event day. The shoot went smoothly and everything was well prepared. My husband and I enjoyed the day very much with the whole photo taking process as well as with the crew. The photos were taken professionally and beautifully. They are so “us” which which have captured one of our most romantic and memorable moments of our life.
 
We would also like to thank Ted for his caring service provided to us before the photo-taking day when we were in Kumamoto and my husband was sick. Ted kept in touch with us, providing necessary help and even called our hotel and assisted us in finding a local clinic and interpretation.
 
We will certainly recommend your company to our friends who are interested in taking pre wedding photos overseas.
Thank you very much for making our pre wedding photo taking and our trip so special one.
 
Best regards,
Mr. and Mrs. Au
 
thanks letter from customer

Thank you so much for your reviews on thanks letter that you gave us.
This is actually the happiest moment for us in our service, it’s the moment that we recognize the couple enjoyed shooting and satisfied with our service.
We sent a capture of letter to photographer Kentaro san, he is looking forward to receiving it.

When Tin san got sick in Kumamoto, luckily I was in Japan for business trip so it was easy to contact to clinic and the reception of your hotel.Even though you had to change your travel schedule, we are happy to know you enjoyed photo shooting after he recovered.

Thank you so much for choosing us.
It was very nice to see such sweet couple.
Hope you have great day on 21st January.

ありがとうございました。
多謝哂.

Teppei

T & R

Kimono for wedding

Kyoto Kojitsu

From Hong Kong Hong Kong
Location Kyoto
Studio Kyoto Kojitsu
Genre Pre wedding Photo
Shooting date 2nd May 2017
 
Comment
We would like to thank you and your staff for arranging the photo shoots and the production of our pre-wedding photo album, we have a very wonderful day during our pre-wedding shoot at Kyoto, and we are so happy with the result. I will sure to recommend your company to my friends if they would ever desire the same professional services that you have provided to us.

Thank you so much for choosing us. We are glad to know that you are satisfied with our album. Hope it will be put on reception desk on your big day in Okinawa. And we know you are going to have trip to Kyushu soon. Please feel free to contact us if you need our help even if it’s a small thing.

Thank you so much again.

Mr. and Mrs. Yu

Happy moment in cherry blossom landscape

Kyoto Kojitsu

From Hong Kong Hong Kong
Location Kyoto
Studio Kyoto Kojitsu
Genre Pre wedding Photo
Shooting date 3rd April 2017
 
Comment Original comment in Chinese
 
We would like to thank Nagata-san and Ted for total support for our pre wedding in Kyoto. They had treated us with authentic Japanese service and made our pre wedding completed perfectly. At the beginning we found Ema Mino’s website on the internet and the natural photos, clear details of photography team’s package and the shooting flow made us to decide to choose easily with confidence. At last, we thank your service again and wish your business all the best.
 

Ray Lai , Alice Wong

Sakura in Kyoto botanical garden

Zerography Kyoto

From Hong Kong Hong Kong
Location Kyoto
Studio Zerography
Genre Pre Wedding
Shooting date 3rd April 2017
 
Comment

Original comment in Chinese
 
Today we received our photo album, it’s so much beautiful and we are very happy with it. It only took 2 weeks since we confirmed the page layouts until we received.
 
TED and NAGATA are very nice. They followed up everything very well. Customers will never need to ask them many things, they always inform you everything that you want to know and remind you things too. Their price is really clear, same as shown on website. They are a trustable company and it’s so very important. Actually they supported not only for pre wedding shooting but also for our whole trip to Japan when we face some problem and requirements. Super impressed!!!
 
The photographer and assistant of Japanese Zerography were also very nice. We brought our own camera and the photographer took photos of us with our camera too. The Assistant was very nice too, helped us to keep our heavy camera with her. Photo shooting part was only a few hours, but we are very happy and feel so comfortable. Of course photos are very natural and so beautiful.
 
Thank you Ema Mino!!
 

Thank you so much for your review.
It seems you enjoyed your trip to Kyoto so much beside one regret (making Japanese confectionery). Since sakura season is one of the busiest period in Japan, sometime it is difficult to book something. Hope you experience traditional confectionery next time you are in Kyoto again and let us help you again to make reservation.
And incredibly you are planning to go to Japan in sakura season again for your honeymoon and give us order for photo shooting again too!! We are very happy to know it and pleased to support for your special day again.
We are making layouts of your 2nd album, will get back to you shortly.
Thank you so much again for your continuous support.

Ignatius Yoannes Baptista , Gemita Ria The

Beautiful cherry blossom

Kyoto Kojitsu

From Indonesia flag of Indonesia
Location Kyoto
Studio Kyoto Kojitsu
Genre Pre wedding
Shooting date 3rd April 2017
 
Comment
From Gemita: Their service is excellent. We received a lot of help from Nagata-san, not only related to the photoshoot preparation but also for our trip to Kyoto. We really love the album, it is so beautiful. Definitely recommended if you want to experience photoshoot in Japan!
 
From Ignatius: Nagata san had been very helpful even before our first meeting. He explained everything in great detail about all the packages, photography teams, and locations. During the meeting we had a very pleasant time to pick our outfit, photo locations, and schedule. Upon leaving Ema Mino’s office, we felt very confident that everything will be perfect.
 
From start to finish, communication is never a problem for us as Nagata san always replies to our emails very-very quickly. Everything is so precise and efficient. He is also very kind to help us on our Kyoto trip. Even though it was our 3rd visit to Kyoto, thanks to Nagata san, we tried many new things.
 
On the photoshoot day, our experience with Kyoto Kojitsu team was also extraordinary. Everyone is so friendly and helpful. We love the kimonos, the makeup & hairdo for Gemita, and the locations. The team also suggested some great photo spots for us.
 
We love all the photos, they are very traditional, subtle, and natural. The final album that we received is remarkably wonderful. The photos are arranged and grouped together based on theme and color. We are also very happy that Nagata san gave us a special album design.
 
どうもありがとうございます!
 

You had been to Kyoto before we had a first meeting, and we knew you loved Kyoto and wanted to experience traditional style pre wedding. Since you made your decision early in last September you could choose the most packed date 3rd April. Thanks to god the weather was so nice on that day and perfect for photo shooting.
Supporting foreign couples pre wedding and seeing them wearing kimono are happier than anything for us. This is what we are working in abroad for. Hope more and more Indonesian couples go to Japan for pre wedding from now on.
Thank you so much again for choosing us. When both you are in Hong Kong please feel free to drop by our office.
See you again, Terima kasih.

Martin Chung , Rainbow Hui

Couple wears Kimono at Japanese garden

Photography FEEL

From Hong Kong Hong Kong
Location Fukuoka
Studio Photography FEEL
Genre Pre Wedding
Shooting date 12th January 2017
 
Comment

Original comment in Chinese
After we started to plan pre-wedding in Fukuoka we luckily found Ema Mino and work with them for 3 months until we fixed everything. They did not only providing intimate service but also planning schedule and offered some special elements for our photo shooting like a tailor-made with uniqueness. In addition, the interpreter who can speak “Cantonese” made us feel close even at foreign country with no communication barrier.
 
“Service attitude” and “work enthusiasm” that we do not see on the photo are as very important as the price, shooting locations and finishing of products. Thank you Ema Mino for giving us this wonderful memory and experience. We had fun so much and enjoyed our pre-wedding without concerning anything in whole schedule. From now on, our album and photos will make us feel happy and remember our pre-wedding journey.
Thanks a lot, Ema Mino.

 

Martin san & Rainbow san, thank you very much for your comment.
We know that you wrote many things good about us on ESD life blog page too. And also, a month after shooting you came to our booth just to support us. We appreciate your kindness and it must be helpful for other couple’s references.
We hope you had great shooting with 3 different scenery and this day is going to be unforgettable with our beautiful album.
Thank you so much again. See you.

Mr. and Mrs. Tanaka

Sunset of ferry pier at Tsim Sha Tsui

Ema Mino Photography Hong Kong

From Japan Japanese nationality
Location Hong Kong
Studio Ema Mino Photography Hong Kong
Genre Wedding Photo
Shooting date 24th September 2016
 
Comment
[Original comment in Japanese] 永田さん、撮影当日は1日ありがとうございました。無事に終わりほっとしました。皆様にも盛り上げていただけてとても嬉しかったです。荷物も重いのに持ってくださりありがとうございました。夜の部は、艶っぽく撮っていただけましたし、ドレスの色も綺麗でした。主人も喜んでおりました。写真も楽しく選ばせていただきました。
 
アルバムの製作でも写真の配置など細かいところまでご考慮いただいて主人も私もとても気に入っています。母は美男美女に撮れてて雑誌から抜けたしたみたいと驚いていました。永田さんのところにお願いして、本当によかったですし、いい思い出になりました。Winnieさん、Raxさんを始め、香港のスタッフさん達にもよろしくお伝えくださいませ。帰任までに主人も永田さんにご挨拶したいので、機会があればお食事でも。
 
Nagata san, thank you so much for treating us on shooting day. We feel relieved after photo shooting eventually finished without any problem. We appreciate that all staffs had heaped up atmosphere while shooting and you had kept on holding our heavy stuffs. On shooting at night time, photographer took shoot very well and made me captivating. And also the dress color was also so beautiful. We had enjoyed shooting and selecting photo for album too.
 
As you had been so careful on small parts of our photo album such as page layout, we are so satisfied with great finishing. My mother said both of us looked pretty nice and just like you came out from a magazine. It was a good choice to select your company because we got a good memory. Please give our best regards to Winnie san, Rax san and all other staffs too.
Let’s find a chance to have dinner together before we go back to Japan.
 

田中様、この度はご利用ありがとうございました。
お二人が出会われた香港で、その記念や思い出作りのお手伝いができた事をとても光栄に思います。撮影当日はこれ以上ない晴天でとても暑い1日でしたが、夕方になるにつれ気温も下がり、昼間とは全く違う雰囲気の中で撮影を楽しんでいただけたものと思っております。ご帰国も近づいているとお聞きしましたが、その前に忘れられない思い出になったのではないでしょうか。ふとした時に写真やアルバムを見直して頂き、この日の事や香港での生活などを思い返していただければ、我々としても幸せです。
改めまして、この度は本当にありがとうございました。
またどこかでお目にかかれる日を楽しみにいたしております。

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